Faq’s
It totally depends on your insurance provider as some insurance companies allow clinics to bill them directly for certain products and services. In these circumstances, patients don’t pay to clinic and we get paid by insurance companies directly. In all other cases where assignment of benefit is not allowed, you need to pay upfront.
No, you do not need a medical referral and merely need to call us to book an appointment.
However, under some insurance plans, a physician’s referral is required prior to seeing the chiropodist. Please check the requirements with your insurance company.
Yes, our foot specialists work as per the appointments. Simply call us to book your appointment. We welcome and accept new patients.
Yes, we do offer a full range of Orthopedic & Comfort shoes and sandals for men, women and kids.
Some insurance plans will cover shoes. It is helpful to check with your insurance provider to see if you have coverage for shoes before coming into the clinic. We can then help you find the best pair for you.
Yes, most of our products and services are covered through ODSP. However, a physician’s referral and pre-approval is required. So we strongly suggest you contact us prior to booking an appointment as each ODSP clients’ coverage is different.
No, this service is not covered under OHIP and payment would be due at the time of the appointment. Most extended health insurance plans cover the fees associated with chiropody services and custom orthotics/orthopedic footwear
Foot deformities may require re- alignment which is best attained by using specialized devices in the shoes known as Orthotic devices. These prescription devices are made using laser scanners and impressions in foam boxes. We ensure a meticulous workup to accurately evaluate your foot type, gait, level of activity and even footwear used to arrive at customized solutions.
In Ontario, chiropodists / podiatrists are the only regulated primary health care professionals that are able to prescribe, manufacture and dispense foot orthotics
Compression stockings are specialized hosiery designed to help prevent the occurrence of and guard against further progression of venous disorders such as edema, phlebitis and thrombosis. Compression stockings are elastic garments worn around the leg, compressing the limb, exerting pressure against the legs, reducing the diameter of distended veins, and causing an increase in venous blood flow velocity and valve effectiveness.
Transcutaneous electrical nerve stimulation (TENS) is the use of electric current produced by a device to stimulate the nerves for therapeutic purposes. TENS by definition covers the complete range of transcutaneously applied currents used for nerve excitation although the term is often used with a more restrictive intent, namely to describe the kind of pulses produced by portable stimulators used to treat pain. The unit is usually connected to the skin using two or more electrodes. A typical battery-operated TENS unit is able to modulate pulse width, frequency and intensity. Generally TENS is applied at high frequency (>50 Hz) with an intensity below motor contraction (sensory intensity) or low frequency (<10 Hz) with an intensity that produces motor contraction.
In terms of insurance benefits, the terms Podiatrist and Chiropodist mean the same and both are eligible for insurance coverage.
In Ontario, Chiropodists and Podiatrists are both regulated by the College of Chiropodists of Ontario to practice foot care. Both practitioners have the same regulated scope of practice in Ontario (defined by the Chiropody Act). The difference in the usage of the terms arises from where they obtained their education. In Ontario, Chiropody is used for the profession (similar to the U.K) as opposed to Podiatry which is used in the U.S. Both professionals undergo extensive theoretical and clinical education prior to registration with the College of Chiropodists (a minimum of 7-8 years of higher education).
Foot supports, insoles and arch supports are devices which are bought from the store and not true foot orthotics, and thus they are not reimbursed by insurance companies.
On the contrary true orthotic devices are customized and prepared after an in-house evaluation using the modality of laser scanner or foam box cast impressions at our Foot Clinic.
A primary health care provider specialized in the treatment and management of foot, ankle and lower leg deformities and ailments. They would have completed post–graduate studies and are regulated by the College of Chiropodists of Ontario.